Today we’re excited for you to meet Aarushi Grover, Content and Intakes Professional extraordinaire on ApplyBoard’s Customer Experience Team! Aarushi, who works out of our Gurgaon, India office, plays an important role in ApplyBoard’s mission to educate the world. She ensures students have the most accurate and up-to-date information about an educational institution and its programs on the ApplyBoard platform, and her passion and enthusiasm for Helping Students Achieve Success are infectious. For all these reasons and more, we invited Aarushi to join us for an ApplyBoardian Q&A so we can learn a little more about her Life at ApplyBoard.
Keep reading and watch the video below to learn about Aarushi’s journey!
Empowering Students to Make an Informed Choice
The ApplyBoard platform is a prospective international student’s gateway to incredible study abroad opportunities at more than 1,500 leading educational institutions across Australia, Canada, Ireland, the United Kingdom, and the United States.
An important aspect of Aarushi’s role is “developing and managing dedicated pages for our partner schools” on the ApplyBoard platform. These pages “contain crucial information about the schools, the programs they offer, and all the available intakes for their different programs.” Aarushi explains that “providing students with easily accessible and detailed information through our dedicated pages facilitates a smoother decision-making process, as it empowers them to choose institutions and programs that align with their goals and preferences.”
“The most rewarding aspect of my role is contributing to the process that motivates students to pursue education abroad and accomplish their academic goals,” says Aarushi. It gives her a “deep sense of fulfillment knowing that my small efforts help expand education opportunities for students.”
Ensuring Content Accuracy on the ApplyBoard Platform
Aarushi and her team always go the extra mile to ensure that students have the most accurate and up-to-date information about ApplyBoard’s partner institutions at their fingertips.
“To maintain accurate information on the ApplyBoard platform, we’ve implemented a thorough review process,” explains Aarushi. “Regular audits help us verify details” and “our collaboration with partner schools is facilitated by [ApplyBoard’s] dedicated Partner Relations and Partner Client Manager teams. This cooperative approach ensures that the information on our platform aligns seamlessly with the school’s official data, promptly addressing any disparities or updates. To reduce the risk of errors, we directly source information from reliable channels and use automated tools for real-time cross-verification and updates. This way, we make sure everything you see on our platform is correct and up-to-date.”
A More Seamless Decision-Making Process
Aarushi and the team always strive to Deliver an A+ Customer Experience to their customers.
A partner institution recently approached them about “enhancing how their information is presented on the ApplyBoard platform.” The project would mean “revising and updating” thousands of program pages, including “meticulously reviewing and aligning the information with the resources provided by our partner.” However, they quickly jumped at the opportunity, recognizing the profound impact it could make on students, who are at the heart of everything we do at ApplyBoard. For Aarushi and the team, this initiative “goes beyond accuracy. It aims to provide students with greater clarity about the courses offered by the partner institution, ensuring a more seamless decision-making process.”
The success of this cross-functional project and its potential to make the study abroad journey easier for students has got Aarushi and the team thinking about how they can roll it out to more of our partner schools in the future.
A Profound Learning Journey
As a company on a mission to break down barriers to education, ApplyBoard believes wholeheartedly in making learning and growth a priority for our team members scattered across more than 30 countries around the globe. Aarushi shares that, as an employer, “ApplyBoard stands out in its commitment to fostering continuous learning and growth.”
For Aarushi, ApplyBoard gives her the chance to immerse herself in a “diverse range of opportunities, where I not only expand my knowledge but also engage in networking and collaboration with individuals from different teams and experiences. This exposure serves as a profound learning journey for me, personally.”
Another of ApplyBoard’s six core values is Innovating and Improving, and each day we push ourselves to challenge the status quo. “Our leadership is exceptionally supportive, consistently motivating us to strive for excellence and innovate solutions that align with the company’s vision and mission,” says Aarushi. “This culture encourages me to think creatively and push boundaries of conventional thinking.”
Thank you, Aarushi, for constantly going above and beyond in Helping Students Achieve Success in the work that you do at ApplyBoard every day, and for making countless study abroad dreams come true!
Are you passionate about Helping Students Achieve Success? Explore open roles on the ApplyBoard Careers page!
