Diploma of Vocational Studies - Computing Support

NOTE: Graduates from this 16 month program will not be eligible for PGWP as of September 2023.
Develop the skills necessary for the implementation of essential methods to the practice of the trade, such as problem solving methods, a method of searching for information and a method of time management. Skills related to the optimal use of the software are also developed: Harnessing the potential of operating aging technologies and technology systems exploit the possibilities of application software, create and run a database, exploit the potential of telecommunications.

Develop skills related to communication in the workplace and customer service as: interact in various professional situations, communicate in English, provide customer support from a call center. Finally, develop the skills necessary to perform the tasks on standalone workstations or networked: analyze the architecture and operation of computer systems, develop a utility program, install the physical and logical elements of a computer station, managing access to network resources, establish a network shareable resources, restore the functioning of a computer workstation, optimizing the performance of a computer station.

The program duration is 1800 hours, of this number, 780 hours are devoted to the acquisition directly related to the control of occupational tasks and 1020 to the acquisition of broader skills. The program is divided into 21 courses varying in length from 45 to 120 hours.

This training provides access to several international technical examinations such as the A + of CompTIA, the Cisco IT Essentials, CCNA Cisco and several Microsoft certifications.