Associate in Applied Science - Information Technology Computer Support
2011 Mottman Road South West, Olympia, USA
7193
Last updated: 15/09/2024
About Associate in Applied Science - Information Technology Computer Support
As a computer support specialist, students will work closely with technology and people, helping their colleagues overcome tech hurdles and malfunctions so they can get their work done.
South Puget Sound Community College prepares students for the A+, N+, Security+ and client MCSA certifications.
At the completion of the Information Technology Computer Support program, the successful students will be able to:
- Utilize applied skills with fundamental concepts to achieve design, planning, deployment and management goals where systems related technology and services are employed
- Demonstrate clear and concise communication throughout the management hierarchy through the use of oral and written forms
- Demonstrate an understanding of industry related mathematical concepts used to achieve results where configuration and troubleshooting of technical systems is required
- Practice and apply appropriate legal standards and mandates reflecting the most current laws and regulations in regard to technical system support
- Demonstrate the ability to participate in diverse team environments while engaged in technical projects
- Install, configure and maintain client hardware and software
- Effectively troubleshoot hardware and software in “end user” environments
- Maintain and monitor customer service at helpdesk tier level one
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