College Diploma - Hospitality and Tourism Management - Restaurant and Service Operations

The Hospitality and Tourism Management program will give students practical hands-on education, ensuring they have the real-world knowledge and skills to achieve success in the workforce.

During this program, students develop a strong understanding of the hospitality and tourism industries. They will gain knowledge in guest experiences delivery, sales and marketing, service and applied leadership, all complemented by a strong financial management foundation. Students will expand their knowledge by choosing a specialization in travel and tourism, entrepreneurship and innovation, hotel and accommodation management, restaurant and service operations, event management, beverage management and more.

Students will develop qualities that are in high demand for all hospitality and tourism jobs such as communication, problem-solving and interpersonal skills. The industry is fast-paced and requires students to be adaptable, enthusiastic and resilient. Those students who enjoy keeping busy and working within a team to achieve common goals, then this career is perfect for them.

In the Restaurant and Service Operations specialization, students learn service operations management skills through practical, hands-on training in the renowned Highwood restaurant, and through executing special events on and off campus with our key industry partners. Their training will cover beverage and service operations, facility management and design, as well as people leadership and inventory management.