FNS50920 - Diploma of Banking Services Management (103033A)

Diploma of Banking Services Management qualification is designed to flexibly reflect senior management and/or sales and service job roles with team and business result responsibilities in banking or other deposit-taking institutions’ customer contact centers or retail financial services environments. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and research, analyze and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their work and provide guidance to others.