Technical Diploma - Computer Support Technician - IT (311546) Logo

Technical Diploma - Computer Support Technician - IT (311546)

Northeast Wisconsin Technical College - Green Bay

2740 West Mason Street, Green Bay, USA

38490

Last updated: 16/09/2024
Image for Northeast Wisconsin Technical College - Green Bay
Image for Northeast Wisconsin Technical College - Green Bay
Image for Northeast Wisconsin Technical College - Green Bay
Image for Northeast Wisconsin Technical College - Green Bay
Image for Northeast Wisconsin Technical College - Green Bay
Northeast Wisconsin Technical College - Green Bay Logo

About Technical Diploma - Computer Support Technician - IT (311546)

Technical Diploma - Computer Support Technician one-year technical diploma emphasizes problem solving using microcomputer hardware and software facilities including command line environment and Windows operating systems, Microsoft Word, and Microsoft Excel. As a graduate, students may choose a career as an IT consultant, providing one-on-one problem solving to computer users, or work as a computer sales representative.

A graduate of this program will have the potential for employment in the following areas:
  • IT Consultant: provides one-on-one problem solving for users.
  • Computer Sales Representative: makes customer calls, establishes customer contacts, identifies customer needs, and prepares proposals.
Program Outcomes:
  • Develop attractive and effective slide shows using PowerPoint presentation software.
  • Develop professional letters and reports using Word document processing software.
  • Develop professional and user-friendly spreadsheets using Excel spreadsheet software.
  • Develop computer programs to perform common business functions using the Visual BASIC programming language.
  • Perform common help desk and end-user support functions using current technologies and protocols.
  • Install, configure, and maintain computer hardware and peripherals.
  • Perform basic computer system functions and operations using the command line and shell scripts.
  • Configure and administer common microcomputer operating systems.
  • Automate Windows operations using common operating system scripting languages.
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Cost and Duration


Program Level
2-Year Undergraduate Diploma
Average Graduate Diploma
1 Year College Diploma
Cost of Living
$11,000.00 USD / Year
Gross Tuition
$6,810.00 USD / First Year
Application Fee
$100.00 USD

Program Intakes

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