Graduate Certificate - Global Hospitality Operations Management (GOM) (Optional Co-op)
1750 Finch Ave East, Toronto, Canada
54913
Last updated: 16/09/2024
About Graduate Certificate - Global Hospitality Operations Management (GOM) (Optional Co-op)
With this eight-month graduate certificate program, students will discover a world of opportunity in this multibillion-dollar hospitality industry that is fuelled by the delivery of outstanding service. Sudents can learn all they need to know about the business of hospitality and tourism, gain an understanding of key business practices in operations management, revenue management and marketing techniques.
The program will focus on developing core skills in service design, delivery and experience. Students will learn to link service design directly to the consistent delivery of business processes and systems used by organizations across the globe.
Throughout the program students will learn from industry leaders and educators while using state-of-the-art labs, business case studies and field work projects to enhance their expertise
.
As a graduate, students will have the opportunity to pursue an MBA degree in one of the leading Hotel and Tourism Management schools in the world – IMI International Management Institute, Switzerland.
Throughout this program students will develop the following skills:
- Service Leadership
- Decision-making
- Teamwork
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid.
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